實(shí)用電話英語(yǔ)

平實(shí)生活

我們先來(lái)看一段對(duì)話，最普通的電話場(chǎng)景是這樣的：
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7 |2 E: x8 `# m6 x! y% k" n( F/ s3 J" iOperator: Hello, Frank and Brothers, How can I help you?

Peter: This is Peter Jackson. Can I have extension 3421?

接線員：你好，F(xiàn)rank and Brothers公司，有什么能為您服務(wù)的？
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皮特：我是皮特·杰克森，能幫我接分機(jī)3421嗎？
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Operator: Certainly, hold on a minute, I'll put you through...
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6 s( s7 V# d# J" J% \Frank: Bob Peterson's office, Frank speaking.
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2 w3 G" I! e( {9 j  [- d% [8 z接線員：當(dāng)然可以，請(qǐng)稍等，我?guī)湍�接通…�?br /> ! ~" y4 V; R' C
1 i4 R% k$ l6 d弗蘭克：鮑勃·皮特森辦公室，我是弗蘭克。

Peter: This is Peter Jackson calling, is Bob in?
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Frank: I'm afraid he's out at the moment. Can I take a message?
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皮特：我是皮特·杰克森，請(qǐng)問(wèn)鮑勃在嗎？
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1 X& y( g$ O. R; q) [& g弗蘭克：他這會(huì)出去了，有什么消息我可以轉(zhuǎn)達(dá)嗎？

2 [, z2 |2 J5 N* i5 k7 UPeter: Yes, Could you ask him to call me at ****. I need to talk to him about the Nuovo line, it's urgent.

- H& P- o" g5 B" p9 W% Z* bFrank: Could you repeat the number please?
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皮特：是的，請(qǐng)讓他給我打電話，號(hào)碼是****，我需要跟他談?wù)勱P(guān)于Nuovo生產(chǎn)線的事情，這事很急。
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% Q# l  y: s. ^弗蘭克：您能重復(fù)一遍號(hào)碼嗎？

Peter: Yes, that's ****, and this is Peter Jackson.
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) M) v1 ?1 r' X8 r1 ?3 g: t+ l  f- oFrank: Thank you Mr Jackson, I'll make sure Bob gets this asap.

& ?! C! d6 g6 u( ]6 m皮特：好的，號(hào)碼是****，我是皮特·杰克森。
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6 R9 o2 U* R) k" S3 a. H3 g% C弗蘭克：謝謝你，杰克森先生，我會(huì)盡快轉(zhuǎn)達(dá)鮑勃的。

Peter: Thanks, bye.
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Frank: Bye.

皮特：謝謝你，再見。

弗蘭克：再見。
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相信大家從這通電話中可以了解，電話口語(yǔ)和我們?nèi)粘Ｉ�活中的口語(yǔ)是有不同的，下面是電話常用的短語(yǔ)和句子。
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+ H; i& W! V. YIntroducing yourself 自我介紹

% w+ Y; J- Q* }This is Ken.

+ i- D5 ~2 T2 ~% T+ }8 HKen speaking

; R2 Z: u5 Y" S5 TAsking who is on the telephone 詢問(wèn)另一方
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; {2 |$ f! K/ F- R; @* ^7 r; B( KExcuse me, who is this?
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Can I ask who is calling, please?

, `0 @; S' U2 v: l2 }Asking for Someone 請(qǐng)某人接電話
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Can I have extension 321? (extensions are internal numbers at a company)

1 z" v* I2 s: w. c' }4 v9 GCould I speak to...? (Can I - more informal / May I - more formal)
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Is Jack in? (informal idiom meaning: Is Jack in the office?
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) K! Q" y. s  A6 ?: I" cConnecting Someone 連線

I'll put you through (put through - phrasal verb meaning 'connect')

2 K2 e4 D# \& s$ \& }' vCan you hold the line? Can you hold on a moment?
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8 p! e4 o/ {; _How to reply when someone is not available

! |0 ^$ e* l& Z& C  J$ AI'm afraid ... is not available at the moment
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; E2 \: a2 [( Z/ }0 s8 i( x8 eThe line is busy... (when the extension requested is being used)

. U" Y* ?9 d, rMr Jackson isn't in... Mr Jackson is out at the moment...
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Taking a Message

. J/ y6 ^1 W6 }0 a5 @4 hCould (Can, May) I take a message?

9 r4 x" B- J: ^% {3 D  H: ECould (Can, May) I tell him who is calling?

; [# w  @9 D9 r% h! V" wWould you like to leave a message?

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